Subscription Terms

Seller and payments CocoDaily is a brand of Octavertex Media Private Limited (CIN U62011JH2026PTC026998; GSTIN 20AAFCO0517L1ZS, Jharkhand), registered office 184, 124 Devi Mandap, Tupudana, Hatia (Ranchi), Ranchi 834003, Jharkhand, India. CocoDaily's Pune location: Shop 4, Ground Floor, Jyoti Heritage, Near Jhambulkar Chowk, Wanowrie, Pune 411040, Maharashtra. Products ordered through www.cocodaily.in are sold by Octavertex Media Private Limited under the CocoDaily brand, and online payments are collected by Octavertex Media Private Limited through Razorpay. In this document, CocoDaily, we and us mean Octavertex Media Private Limited operating the CocoDaily brand. Subscriptions are agreements with Octavertex Media Private Limited operating the CocoDaily brand. CocoDaily Subscription Terms 1. Subscription period For enabled coconut-water subscription products, customers choose any calendar duration from 1 to 365 days. There is no minimum subscription period: a routine can be booked for a single day or for as many days as the customer needs, up to 365 days per booking. A longer routine can be continued by booking a new subscription. 2. Delivery cadence Available cadence options are daily, alternate-day or selected weekdays. The actual delivery dates generated from the chosen cadence are displayed before confirmation. 3. Activation Creating a booking does not by itself activate fulfilment. The subscription becomes active only after the applicable payment has been verified and activation succeeds. 4. Price and tax The review page shows the order total, delivery charges if any, taxable value and configured GST treatment. Product prices and tax treatment are revalidated before the booking is confirmed. 5. Pause An active subscription may be paused. Pausing holds eligible future scheduled deliveries after the current Pune date. A same-day delivery already due is not retroactively paused. 6. Resume A paused subscription may be resumed. Eligible held future deliveries return to the schedule unless payment/refund review or another operational restriction blocks fulfilment. 7. Skip and restore An eligible future delivery date may be skipped while the routine is active or paused. A skipped date may be restored before it becomes due. A skip does not automatically create a refund or credit. 8. Cancellation Unpaid pending bookings may be cancelled through the available account workflow. A paid routine requires support/payment review for cancellation and any associated refund treatment. 9. Failed delivery A failed or missed handoff is recorded against the relevant delivery date. Redelivery, credit or refund is determined through support review and is not automatic. 10. Renewal CocoDaily currently uses manual renewal. The selected routine does not automatically renew and does not authorize an automatic recurring debit after its calendar period ends. 11. Availability Future service remains subject to active products, service areas, delivery windows, capacity, closures and other operational controls. 12. Support WhatsApp +91 70044 56733.